These Terms of Service govern your use of the website operated by Norrheim (“we”, “us”, or “our”) and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these terms.
If you do not agree to these Terms, you should not use this website.
1. Eligibility
By using this website, you confirm that you are at least the age of majority in your country of residence and legally capable of entering into binding agreements.
2. Orders and Acceptance
All orders placed through our website are subject to acceptance and availability. After placing an order, you will receive an order confirmation email. This confirmation does not constitute final acceptance of the order.
We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases of suspected fraud, pricing errors, or product availability issues.
3. Pricing and Payment
All prices are displayed in the selected currency and include applicable taxes unless otherwise stated. Shipping costs and any additional fees are clearly presented at checkout before payment is completed.
We reserve the right to adjust prices at any time without prior notice. However, price changes will not affect confirmed orders.
Payment must be completed at the time of purchase using one of the available payment methods provided at checkout.
4. Shipping and Delivery
Shipping times and delivery estimates are provided for guidance only and are not guaranteed. Delays may occur due to circumstances beyond our control.
For complete details regarding shipping, customs, and returns, please refer to our Shipping & Returns Policy.
The customer is responsible for providing accurate shipping information. We are not liable for delays or losses resulting from incorrect address details.
5. Returns and Refunds
Returns and refunds are handled in accordance with our Shipping & Returns Policy. Refund eligibility, timelines, and conditions are outlined there.
We reserve the right to refuse returns that do not meet the stated return conditions.
6. Product Information
We strive to ensure that all product descriptions, specifications, and images are accurate. Minor variations in color, finish, or packaging may occur.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
7. Warranty and Limitation of Liability
Our products are covered by any applicable warranty as described on the relevant product page.
To the fullest extent permitted by law, Norrheim shall not be liable for indirect, incidental, or consequential damages arising from the use or misuse of our products or website.
Nothing in these Terms excludes or limits liability where such limitation would be unlawful.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions, and designs, is the property of Norrheim and may not be reproduced, distributed, or used without prior written permission.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Sweden, without regard to conflict of law principles.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Sweden.
10. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes take effect upon publication on this page.
It is your responsibility to review these Terms periodically.
11. Contact Information
If you have any questions regarding these Terms, please contact us at support@norrheimkitchen.com